FAQs
How many applications can Spider Impact connect to?
Spider Impact connects to over 5,000 web applications through native integrations, REST web services, and Zapier support. From Salesforce to Google Analytics, from Jira to QuickBooks—our platform ensures you can pull data from the tools your team already uses.
What types of databases does Spider Impact support?
We support major SQL databases including MySQL, Microsoft SQL Server, Oracle, IBM DB2, and SAP HANA. Both on-premises and cloud database connections are available through direct JDBC connections or Spider Connect for cloud deployments.
Can I schedule automatic data imports?
Yes. Spider Impact allows you to schedule automated data imports from various sources including SaaS tools, spreadsheets (Excel, CSV, Google Sheets), databases, and (S)FTP sources. You can also trigger imports based on specific events through Zapier, ensuring your metrics stay current without manual intervention.
How secure are your data integrations?
We use industry-standard secure protocols and encrypted data transfers to protect your information. Spider Impact offers SOC 2, HIPAA, and FedRAMP certified hosting options for organizations with advanced security requirements. Our software regularly passes third-party security audits and is currently operating on classified military networks.
What if I need to collect data that's not in a system?
Spider Impact includes online forms for manually entering performance data. KPI updaters receive email alerts with links to their update forms, and missing data reports show what still needs updating across your organization. The Forms section allows administrators to build and share custom forms like surveys for flexible data collection.
Do I need IT support to set up integrations?
Our platform is designed for ease of use. Most integrations can be set up with just a few clicks using our built-in wizards. Web service connections include built-in testing capabilities, and our support team is always available to assist you through the process.
What if my specific data source isn't listed?
Spider Impact's Custom Web API feature allows you to connect to most modern REST APIs using our built-in wizard. The integrations shown on this page are just a sampling—contact our support team to discuss your specific data source requirements.
How does Spider Impact transform imported data?
Spider Impact includes powerful transformations to clean and combine data as it's imported, regardless of the data source. This ensures your data arrives in the right format for your scorecards and dashboards.